AT MAYOO MENA, YOUR SATISFACTION IS OUR PRIORITY

Choose your preferred method from the options below to Contact our Customer Service

Whatsapp
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WORKING HOURS

Sunday - Thursday

9:30 AM - 4:30 PM

(Kuwait local time, GMT+3)

Frequently Asked Questions

  • Yes, we offer free shipping to all GCC countries on orders of KWD 30 or more. For orders below KWD 30, delivery fees will be calculated at checkout. For more information about our shipping rates, please visit our 'Shipping Policy' page.

  • Orders Within Kuwait:

    Once your order is ready for delivery, you will receive a tracking link via WhatsApp, allowing you to monitor your order status in real-time and contact the delivery driver if needed.

    International Orders

    To track your order, visit the courier's tracking page using the tracking number provided in your confirmation email.

    All orders are processed daily, and we ensure they are handed over to the courier on the same day. Please allow the specified delivery time mentioned on our 'Shipping Policy' page to ensure your order is delivered as expected.

  • Delivery times and rates vary depending on your destination and order size.

    For detailed information specific to your country, please visit our 'Shipping Policy' page.

  • Yes, we offer a simple and hassle-free return and exchange policy. You can return or exchange items within 14 days of receiving your order, provided the items are unworn and in their original condition.

    To start the process, please visit our Returns Page and follow the instructions provided. For more details, feel free to contact our customer support team help@mayoomena.com

  • Yes, we deliver worldwide through global shipping companies. Delivery fees vary depending on the destination and order details and will be calculated at checkout.

    For more information, please visit our Shipping Policy page.

  • Yes, you can order two sizes and keep the one that fits best. However, both sizes must be ordered and paid for in advance. Once you return the second product, we will refund the full amount for the returned item.